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Procedure of lodging Complaint with Time frame for its resolutions.

First Step Time Frame for Our response
Customer may choose the other enquiry option in Contact us section and fill the detail of their complaint by providing email id and Contact detail Within 7 days
Second Step Time Frame for Our response
If Customer is not satisfied with the resolution he may chose write to Grievance Redressal officer of the Company at support@pincap.in Within 21 days
Registered Address
Pinnacle Capital Solutions Pvt Ltd

C/43, B Block, Pardesi Para Sonari, East Singhbhum Jamshedpur Purba Singhbhum JH 831011 IN

Branch Address

Plot No 100,2nd Floor, Sector 43,Gurugram,HR 122009

CIN

U65990JH1995PTC006350

Grievance Redressal Officer

Shivank Paliwal

Contact Numbers:

+91 813 019 5773

Email Id:
Alternative Grievance Redress
In case your grievance has not been addressed to your satisfaction after following the above steps, you may approach the Reserve Bank of India (“RBI”) at the address mentioned below:
The Reserve Bank of India,
Department of Non-Banking Supervision,
Adharshila Complex, Gandhi Maidan Rd, South Gandhi Maidan,
Salimpur Ahra, Dujra Diara, Patna, Bihar 800001
dnbspatna@rbi.org.in
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